Policies, Procedures, & Notices

Policies on how to use GVRTA services

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ADA and Civil Rights Policies

Title VI Plan, Notice of Rights, Discrimination Complaint Process, and Discrimination Complaint Form:

The GVRTA grants all persons equal access to all its public transportation services.  It is further the intent of the GVRTA that all persons are aware of their rights to such access. This is designed to serve as an educational tool for citizens so that they may understand one of the civil rights laws that protect their right to use the GVRTA programs and services, specifically, as it relates to Title VI of the Civil Rights Act of 1964.  The GVRTA Title VI Plan, Notice of Rights, information about the complaint process and the (pdf) complaint form can be accessed by clicking on the links below.

ADA Policy, Reasonable Modification Policy and Request Form, and Discrimination Complaint Form:

It is the policy of The GVRTA to comply with all the legal requirements of Federal and State laws and regulations as they pertain to individuals with disabilities. The transit system provides quality transportation services without discrimination to all persons including individuals with disabilities. Discrimination on the basis of disability against any person by transit system employees will not be condoned or tolerated.  The GVRTA ADA Policy, Reasonable Modification Policy and Request Form, information about the complaint process and the (pdf) complaint form can be accessed by clicking on the links below.

To view our website accessibility statement, click here.

Limited English Proficiency Plan and Spanish Language Assistance:

The GVRTA has developed a Limited English Proficiency (LEP) Plan in response to federal requirements included under Section 601 of Title VI of the Civil Rights Act of 1964 (42 U.S.C. 2000d), which provides that no person shall “on the grounds of race, color or national origin be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance.”

DECLARACIÓN DE DERECHOS DEL PASAJERO

De acuerdo con las disposiciones del Acta de Estadounidenses con Discapacidades (ADA por sus siglas en inglés) y el Acta de Derechos Civiles del 1964, la agencia RTA no discrimina en contra de ninguna persona en base a su discapacidad física, raza, color de piel, nacionalidad, orientación sexual o género. Para obtener más información sobre los estatutos o para presentar una querella, ponerse en contacto con el coordinador de RTD responsable de los Derechos para los Discapacitados y Título VI, Scott Truex, Director Executive, PO Box 1911, Crested Butte, CO, 81224 o llamar al [email protected]. Para servicios de retransmisión para personas con discapacidad auditiva, llamar al 1-800-659-2656. Para ayuda en español, por favor contactar 1-970-641-5081.  Las personas ciegas tendrán derecho a usar perros asistentes siempre que sea necesario de acuerdo con lo definido y establecido en las directrices de ADA.

 

Policies for Employees

Misc. Policies